Whakatipua he rōpū tāngata he mōhio ki te whakaoti rapanga, kaua e whakaoti rapanga katoa e koe anake!
1) Ka taea e te tikanga a te kaimahi te whakaoti i te raruraru, ahakoa he tikanga kuware, kaua e pokanoa!
2) Kaua e kimihia te kawenga mō te raruraru, engari me akiaki i ngā kaimahi ki te kōrero nui ake mō te tikanga e whai hua ake ana!
3) Ki te kore e angitu tētahi tikanga, ārahi i ngā kaimahi ki te kimi i ētahi atu tikanga!
4) Kimihia he tikanga whai hua, kātahi ka whakaakona ki ō kaimahi; he pai ngā tikanga a ō kaimahi, kia maumahara ki te ako!
1) Waihangatia he taiao mahi whakamarie, kia nui ake ai te hihiri me te auahatanga o ngā kaimahi ki te whakaoti rapanga.
2) Whakahaerehia ngā kare ā-roto o ngā kaimahi kia taea ai e rātou te titiro ki ngā raruraru mai i te tirohanga pai, me te kimi i ngā otinga whaitake.
3) Āwhina i ngā kaimahi ki te wehewehe i ngā whāinga hei mahi hei whakamārama, hei whakatinana hoki i ngā whāinga.
4) Whakamahia ō rauemi hei āwhina i ngā kaimahi ki te whakaoti rapanga me te whakatutuki i ngā whāinga.
5) Whakamoemititia te whanonga a te kaimahi, kaua te whakamoemiti whānui.
6) Tukua ngā kaimahi kia arotake i a rātou anō i te ahunga whakamua o te mahi, kia kitea ai e rātou he huarahi hei whakaoti i ngā mahi e toe ana.
7) Ārahihia ngā kaimahi ki te "titiro whakamua", kia iti ake te pātai "he aha" engari kia nui ake te pātai "he aha tāu mahi"